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Director, Patient Outcomes and Solutions, US Medical Affairs

Who We Are: EMD Serono is the North American biopharma brand of Merck KGaA, Darmstadt, Germany - a leading science and technology company - focused exclusively on specialty care. For more than 40 years, the brand has integrated cutting-edge science, innovative products and industry-leading patient support and access programs. EMD Serono has deep expertise in neurology, fertility and endocrinology, as well as a robust pipeline of potential therapies in oncology, immuno-oncology and immunology as R&D focus areas.
Your Role: Strong source of support for Head, Patient Outcomes and Solutions in the development, successful execution, and tracking of strategic plans, studies and analyses to ensure on time, on target, on budget delivery. The Director will also follow all company policies, processes and procedures pertinent to this role.
Who You Are:
Key Tasks and Responsibilities
Strategic Planning and Execution: Support timely development and approvals of annual Patient Outcomes & Solution plans and activities/studies therein. Ensure team follows pertinent global/US processes in a compliant manner; engage and align with global counterparts, and actively communicate with key stakeholders from inception through execution and monitoring of plan. Deliver results on time and on target.
Budget Forecasting and Tracking: In collaboration with key stakeholders, build corresponding annual/launch and long-range budget submissions for studies and initiatives. Deliver results on budget.
Program Management: Apply appropriate project management methods to drive success of assigned programs and initiatives (develop cost estimates and timelines, ensure resources are available to execute).
General: Foster dynamic and effective collaboration with therapeutic area teams, Medical Communications, Medical Information, Field Medical, Scientific Directors, Medical Directors, Finance, Regional Clinical Operations, Development, Global Business Franchises, Global Medical Affairs, external healthcare professionals, professional societies, and patient advocacy organizations. Take on other, related duties and initiatives as identified and as assigned.
Education Level and Languages Required
Bachelor's degree in science or business required. Advanced degree preferred.
MCPM or PMP desirable
Clear oral and written English
Professional Skills, Qualifications and Experience
10+ years biotech/pharmaceutical industry experience?direct or through strategy consulting
Significant experience in patient-reported outcomes
Understanding of drug development and lifecycle management, medical affairs operations, and regulatory/legal requirements across product lifecycle
Experience driving study execution by working collaboratively with relevant internal and external stakeholders
Adept at considering a broad range of factors to shape strategic plans and successful execution
Demonstrated agility, as well as ability to persevere through unforeseen challenges and shifting priorities to deliver on imperatives
Meeting challenges consistently and confidently with energy and drive
Expertise in program management methods (action plans, monitoring tools, directive and supportive techniques)
Strong interpersonal and relationship-building results. Demonstrated ability to collaborate effectively across functions in a complex organization and fast-paced business environment
Outstanding oral and written communication skills
Advanced software skills, particularly MS Excel and PowerPoint
Knowledge of multiple sclerosis or similar chronic autoimmune disorder is a plus
Travel Requirements
Up to 35% domestic and international travel
Job Requisition ID: 179925
Location: Rockland
Career Level: D - Professional (4-9 years)
Working time model: full-time



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